I was visited by a representative of That Awful Company, Mr.
However, that is not easy when you have a difficult colleague with annoying quirks or unacceptable behavior.
In many cases, the best way to handle a problem is to calmly speak to that person about the situation. If your co-worker has a volatile personality, then you are better off taking the matter to your boss.
If you have evidence supporting your complaint, you may wish to put it in writing. Frame the Issue Before you lodge a complaint, examine its relevance.
If you are annoyed by moodiness, whistling, gum chewing or sighing, your manager might dismiss your complaint as frivolous.
Be honest about your reasons for coming forward at this time. First, examine your reasons for filing a grievance.
If your behavior has contributed to the problem, consider how you might try harder to resolve it without involving management. State Reasons for Writing Start the letter by briefly stating your reason for writing it.
If you have already tried to handle it on your own, share that information, too. Despite repeated attempts to address the problem, Susan refuses to listen or consider my feelings. Provide Chronology of Events Next, write what happened between you and the employee. List each incident separately and the respective dates.
Stick to the facts and maintain a neutral tone when describing what happened. On Monday of this week, I repeatedly confronted Susan about her loud talking, boisterous laughing and off-color jokes, which disrupted my phone conversations with three major clients.
The same thing happened this morning when I was taking a phone order.
Again, I spoke to Susan about it. Instead of apologizing, she said I should lighten up. State Desired Remedy Write how the co-workers's actions affect your ability to work. State your job duties and your goal to meet them. Say that you would appreciate the company's help in stopping behavior that doesn't belong in the workplace.
Make a photocopy of your signed and dated letter. I am concerned that her actions are hurting the reputation of the company. I would appreciate it if you could explain to her why this behavior needs to stop. Personally Deliver the Letter to the Boss Approach your manager professionally and explain the situation.
Then present the letter to your boss. If you boss is unable or unwilling to deal with it, contact your human resources department. Give HR a copy of the letter.Always try to resolve a problem with a business before seeking help from a consumer protection agency.
You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter.
If you have a complaint, help is on the way! Writing a letter of complaint can be tricky, but the most important thing to remember is to be direct and tasteful. No one will take your complaint seriously if you are ranting and raving.
Take a look at this example complaint letter for ideas on how you should approach writing a letter of complaint.
Write letters to your school that will communicate well. The school system really wants to help your child get the best possible education. This publication shows how to tell them what they need to know. Find model letters to request an initial evaluation for special education services, to review your child's records, to meet to discuss your IEP, and more.
Formal business letter of complaint. When you are trying to resolve a complaint against a company, the first step should always be to discuss your concerns with a representative of the business. Try to speak with the manager or owner, and follow up by sending a certified letter confirming all the details of your conversation.
St. Paul Place, Baltimore, MD About the Author. Grace Ferguson has been writing professionally since With 10 years of experience in employee benefits and payroll administration, Ferguson has written extensively on topics relating to employment and finance.